1. Introduction
These Terms & Conditions govern your use of AussieHotelPick.com and the information, features and content made available through the website. By using the website, you agree to use it in a lawful and reasonable way and to respect the limitations described below.
The website provides information about accommodation, rooms, facilities, dining, local experiences and ways to contact AussieHotelPick. Some website features may be informational rather than transactional. Where a booking engine, payment service or third-party reservation platform is not expressly identified as active, website content should not be interpreted as confirmation that a reservation has been created.
Please read these Terms together with the Privacy Policy and Cookie Policy. If you do not agree with these Terms, you should stop using the website.
2. About AussieHotelPick
AussieHotelPick is the hospitality brand presented through AussieHotelPick.com. The website focuses on Gold Coast accommodation and related hotel experiences in Broadbeach, Queensland.
Contact details published on the website may be used for general questions about rooms, facilities, dining, accessibility and stay planning. The website may be updated as services, contact channels and property information change.
Nothing on the website creates an agency, partnership or affiliation with an unrelated third-party business merely because a location, map, link, external service or nearby destination is mentioned.
3. Website Use
You may use AussieHotelPick.com for personal, non-commercial purposes connected with researching accommodation, reviewing property information and contacting AussieHotelPick. You must not misuse the website, attempt to interfere with its normal operation, introduce malicious code, probe security controls without permission, scrape the website in a way that causes unreasonable load, or use the website to violate the rights of another person.
You must not present website content in a misleading context, falsely imply endorsement, or copy substantial parts of the website for a competing service without appropriate permission. Automated access should respect reasonable technical restrictions and must not impair access for other visitors.
AussieHotelPick may change, suspend or remove website features where reasonably necessary for maintenance, security, content updates or service changes.
4. Accommodation Information
Room descriptions, photographs, dimensions, layouts, amenities and other accommodation information are provided to help visitors understand the general character of available room types. Individual rooms can vary in outlook, floor level, furniture placement, accessibility features, decor details and other characteristics.
Images may be representative of the style or category being described and should not be treated as a guarantee that every room will have an identical view, arrangement or finish. If a specific feature is important to your stay, raise that requirement when making an enquiry and request written confirmation before relying on it.
Information about maximum occupancy, bedding and included amenities may be subject to operational, safety or maintenance considerations. Guests are responsible for providing accurate occupancy information and for following reasonable property rules that apply during a stay.
5. Displayed Prices
Displayed room prices are indicative “from” prices and do not represent a live booking quotation unless a booking system is integrated in the future. A displayed amount may vary according to travel dates, length of stay, number of guests, room type, availability, inclusions, taxes, fees, package conditions and other factors relevant at the time of an actual reservation.
A price shown on an informational page does not reserve inventory and does not guarantee that the room will be available at that amount for a particular date. Where an enquiry is followed by a formal quotation or booking process, the price and conditions provided through that later process will take priority over general website examples.
Visitors should review all price details before committing to any reservation, including what is included, whether additional charges may apply and which cancellation or change conditions are attached to the selected offer.
6. Reservation Enquiries
The website contact form is an enquiry interface and is not currently connected to a server-side reservation system. Completing the form does not create a booking, hold a room, process payment or guarantee that accommodation is available.
The form validates required fields in the browser. Until an active submission service is connected, visitors who need to make contact should use the published email details on the Contact page. A reservation should only be treated as confirmed when you receive an explicit booking confirmation through an authorised booking channel.
Do not send payment-card details or other highly sensitive financial information through the general contact form or ordinary email. If online payments are introduced, use only the designated secure payment or booking process identified on the website.
7. Availability
Accommodation, facilities, dining times and other services can be subject to availability, maintenance, private events, seasonal changes, capacity limits and operational requirements. Website descriptions do not guarantee continuous availability of every facility or service on every date.
If access to a particular feature is important to your trip, contact AussieHotelPick before travel to ask for the most relevant current information. Reasonable changes may be made to operating hours, menus, room allocations, facility access or service arrangements where necessary.
No website statement should be interpreted as a guarantee of uninterrupted service, a particular room number, a specific view or access to a facility that is temporarily unavailable.
8. Hotel Facilities
The website may describe facilities such as a pool, dining areas, bar, fitness facilities, Wi-Fi, parking, lounge spaces, guest assistance and room service. Access can be subject to opening hours, age requirements, dress or conduct rules, maintenance, capacity and other reasonable conditions.
Some facilities or services may involve additional charges or may require advance arrangements. Where prices or inclusions are not clearly stated, visitors should ask before assuming that a service is included in a room rate.
Guests should follow safety signage, staff instructions and any reasonable rules that apply to shared facilities. Parents and guardians remain responsible for supervising children in areas where children are permitted.
9. Adults-Only Facilities
Some areas of the wider property experience are adults-only. Access to those areas may require proof of age and may be refused where legal, safety, responsible-service or property-entry requirements are not met.
Casino gaming areas are restricted to persons aged 18 years and over. References to those facilities are provided as part of general property information and do not form a promise that any particular game, table, venue, opening time or entertainment feature will be available.
Visitors must comply with applicable entry conditions and must not attempt to enable a person under the required age to access an adults-only gaming area.
10. Responsible Gaming
Casino gaming areas are restricted to persons aged 18 years and over. Guests should gamble responsibly.
Gaming should be treated as entertainment, not as a way to make money or recover financial losses. Guests should set personal spending and time limits, avoid chasing losses and never gamble with money needed for accommodation, food, transport, bills or other essential expenses.
A person who does not want to gamble should be able to enjoy the wider accommodation, dining, leisure and local experiences without needing to participate in gaming. AussieHotelPick does not use the website to offer casino bonuses, free spins, jackpots or similar gambling promotions.
11. Third-Party Services
AussieHotelPick.com may use or link to services provided by other organisations, including maps, icon libraries, hosting services, booking platforms or payment providers. A third-party service may have its own terms, privacy policy, availability rules and technical requirements.
Where you choose to use a third-party service, your relationship with that provider may be governed by separate terms. AussieHotelPick is not responsible for independent content, systems or processing controlled solely by that provider, except to the extent responsibility cannot lawfully be excluded.
Links to external services are provided for convenience or functionality and do not automatically mean that AussieHotelPick endorses every statement, product or service offered at the destination.
12. Intellectual Property
Unless otherwise stated, website text, layout, visual design, brand elements, graphics and original content are owned by or licensed for use by AussieHotelPick and are protected by applicable intellectual property rights.
You may view and use website content for ordinary personal travel planning. You may not reproduce, distribute, sell, publish, adapt or commercially exploit substantial website content without appropriate permission, except where such use is permitted by law.
Third-party names, icons, map content, fonts or other materials remain subject to the rights and terms of their respective owners.
13. External Links
The website may include links to external websites for maps, local information or other useful resources. External websites operate independently and may change without notice.
AussieHotelPick does not control the accuracy, security, availability or privacy practices of an unrelated destination simply because the website links to it. You should review the destination's own information before entering personal information, creating an account, making a payment or relying on material hosted there.
14. Information Accuracy
AussieHotelPick aims to keep website information clear and useful, but hospitality information can change. Menus, operating hours, room features, local recommendations, facility arrangements, pricing examples and other details may be updated from time to time.
Visitors should verify information that is particularly important to their plans before travelling or making a financial commitment. Typographical errors, outdated content, temporary outages or technical display issues can occur despite reasonable efforts to maintain the website.
If you notice information that appears incorrect, you can contact AussieHotelPick so the relevant page can be reviewed.
15. Limitation of Liability
To the extent permitted by applicable law, AussieHotelPick is not responsible for losses arising solely from reliance on general website information where the information was clearly subject to availability, confirmation or change. Nothing in these Terms is intended to exclude rights or remedies that cannot lawfully be excluded.
The website may occasionally be unavailable because of maintenance, hosting issues, internet outages, security events or third-party service interruptions. AussieHotelPick does not guarantee that every page or embedded service will be continuously available or error-free.
Travel decisions can involve independent suppliers, transport providers and other businesses outside AussieHotelPick's control. Responsibility for those services remains subject to the arrangements and terms that apply to the relevant provider.
16. Updates to These Terms
These Terms & Conditions may be changed when website features, booking methods, property information, third-party services or operational arrangements change. The revision date at the top of the page identifies the current published version.
Updated Terms apply to website use from the date they are published, subject to any separate terms already agreed for a confirmed reservation. Material changes affecting a booking should be addressed through the terms that formed part of that booking rather than relying only on later website text.
17. Contact
Questions about these Terms & Conditions or the information on AussieHotelPick.com can be sent to [email protected].
For room enquiries, facility questions, accessibility information or stay planning, please use the Contact page. A general enquiry does not become a confirmed reservation until an authorised booking confirmation has been issued.